Our 'Starter for Ten' on Supervisory Development
14 Dec 2011 3:26pm
The NAC Group is pleased to unveil a new Supervisor Development Programme that has been developed for our outsourcing division. The programme is specifically targeted at those supervisors and team leaders who work in outsourced managed service provision in the logistics sector.
The Supervisor Development Programme brings together a number of elements of world class best practice into one coherent, structured process, delivered by industry experts.
The key elements include:
- Standard operating procedures
- Training within industry
- Workshop management
- Continuous improvement school
- Waste mapping
- Quality problem solving
- Grievance handling
- Interview and selection
- Appraisal and review
Managing Director of the NAC Group, Paul Robson, says; “We see supervisor development as the key to successful delivery of managed service provision. It is critical that all supervisors within our growing outsourcing business participate in a formal supervisory skills development programme. These skills will not only help grow the business, but will help to grow the individual too.”